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How we collect, use and protect your personal information
Last updated:2025-01-01
When you contact us or submit an inquiry through this site, we collect information you voluntarily provide: name, company, phone, email, address, cargo details and shipment requirements. We also collect anonymous access data (IP address, browser type, visit time) for service optimization.
Your information is used solely to: (1) reply to your inquiries; (2) provide quotes, booking, tracking, customs and delivery services; (3) meet legal record-keeping and audit requirements; (4) with prior consent, send industry insights and service updates. We do not sell or share your data with unrelated third parties.
We apply reasonable technical and administrative measures to protect your data, including HTTPS transport encryption, access controls and database backups. Unless required otherwise by law, inquiry records are retained for at least 1 year for business traceability and may be deleted upon your request thereafter.
You have the right to access, correct, delete your personal data and to withdraw any prior consent. To exercise these rights, contact us via the methods at the bottom of this site; we respond within 15 business days.
We use cookies to maintain login sessions and improve experience, and use anonymous analytics (e.g. Umami) to understand traffic — no cross-site tracking. See our Cookie Policy for details.
If you have any questions or complaints regarding this Privacy Policy, please contact us via the footer of this site.